OUR SERVICES

AHCL prides herself on being comprehensively equipped to meet its broad scope of operations with a rich resource base comprising the following:

 
Library - Operating Manuals/ directories, procedures and journals
Teaching aids - State-of-the-art slide overhead & multimedia projectors, Flip charts & dry wipe easel boards, P.A. Systems, videotapes, handouts, full computer network with peripherals.

This makes us highly mobile and efficient in delivering our services for whatever duration they may be required – short term as in on-the-job training for existing staff or long term as in management contracts - and in any part of the country or abroad.

Our broad spectrum of services provision includes:

Consultancy and management
Services provided include:

  1. Recruitment (target head-hunting; written tests and evaluation from junior to executive positions; interviews, training…)
  2. Architectural design/ supervision
  3. Operational set-ups from scratch
  4. Operational openings
  5. On the job training- behavioral, department etc.
  6. Management / management setups
  7. Facility turnaround / reappraisal
  8. In-depth studies for cost benefits of new or existing projects
  9. Development and designing of jobs and tasks
  10. Job placements, (prospective employer and candidates alike can benefit from on-going manpower placements.)

Operations Management

  1. Hotels, Motels & Inns
  2. Commercial catering in a retail environment – malls, travel termini, in-store
  3. Branded Restaurants and fast food chains
  4. Ice Cream Parlors
  5. Bakery & Pastry shops
  6. Cafes
  7. Out door catering, banquet
  8. Guest houses
  9. Industrial & Environment Cleaning
  10. Leisure resorts, - spas, health clubs, fitness & recreation centers
  11. Service apartments

Training and Development
Hotel operations (all departments)
In the following areas:

  1. Coaching and Counseling
  2. Evaluation
  3. Total quality management
  4. Office set ups
  5. Work flow systems
  6. Planning and scheduling
  7. Telephone techniques
  8. Effective communication and listening
  9. Feasibility and viability study
  10. Market research
  11. Supervision
  12. Job quality standard procedures
  13. Guest satisfaction standards
  14. Sales promotions
  15. Food and beverage
  16. Banqueting
  17. Nutrition and dietary needs
  18. Party organization
  19. Cake decorating
  20. Culinary arts
  21. Basic cookery theory and practical
  22. Personal hygiene and grooming

Designing individual company programmes and in-house styles
Developing training materials and support processes
Developing trainers.

 

 

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